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Working is not my cup of tea

>> Tuesday, March 22, 2005

Went for the telemarketing training on mon monday and i was ushered into a conference room where a person in charge is giving a briefing on a new project which we have to persuade companies and home users to buy an anti-spyware software. We were given several sheets of paper that contains some frequently asked questions for the software and a script for us to follow when we are talking to the customers.

We had to go through the information given to us and also had to take down some additional notes that were told during the briefing. 2 other newcomers arrived shortly and the supervisor gave us a quick training on how to use the program on the computer to access the customers' information including their phone number. We were tested on our ability to use the program after that. We were supposed to do some roleplaying after that but the supervisor was quite busy as he had to handle the anti-spyware project as well as train us.

We waited until after lunch and he gave us some time to prepare for the roleplaying session. At around 2 pm, he initiated the session and some of us were acting as the clients while some as the telemarketer. It was rather interesting as some of us would think of difficult questions for the telemarketer to answer while some had funny responses to the tough questions. Some of us adhered to the script quite strictly and it was not too difficult for most of us.

I left at 3.10 pm to meet my camp mates in Bedok camp to get my ic after that. I was late for half an hour but all of them were still in camp waiting to get their ic coz S1 was not around. After around 45 mins of waiting, we finally got our identity cards and everyone was interested to see how each of us looked when we were young. Some of us looked really cute, eg junchen, and some looked very nerdy, esp jiekai. We went to suntec city's marche for dinner after that. I ate quite a lot as i shared pizza with jk, crepe and rosti with ks. Junchen ordered 2 jugs of beer after our meal and we were all in good spirits, chatting and drinking. We took a few photos with our pink ICs as well.

Some of us decided not to go back so early and we went the Pacific Coffee House in Citylink for some drinks before heading back home.

Today, the 3 of us newcomers were not sure what to do after arriving and we waited for some time before being assigned to do data entry. We had to copy the info of the clients into the database and we taught how to do subsequently. It was very easy but i got sick of it after 1 hour. I was the restless one there, frequently stretching myself and slapping my sore neck. I don't like to be doing the same thing over and over again but it had to be done anyway. I had to motivate myself to do it while my eyes got tired, back and neck became sore due to too much time sitting down in the same position.

I had a more enjoyable time in Mindef although i was busier over there. I could do despatch that requires me to pass something to another department after typing something or i could fax something after emailing something. I could also print something and after that do filing. I could also shred paper and help to move the cupboards. There was also chinese new year decorations to be done as well. With such a variety of things to do, i could hardly be sick of doing the same things nor could i be confined to a chair. Well, this data entry job is just too mundane for me. Doing everything else seems to be better now, although the pay is the only thing that keeps me to this job. I'll be on the lookout for more interesting jobs too. Got back home today in a lousy mood, tired and sian.

If only money can drop down from the sky, ha........ :)

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